Customer Service Advisor (m/f/d)
#Job Number : SEFEGR00503
Posted on 18/05/2024
Operations
Manchester
Permanent
We are looking for an experienced Customer Service Advisor to join our Operations team in Manchester
LEARN MOREProject Manager
#Job number :SEFEGR00290
In short:
We are looking for an experienced Project Manager to join our Project and Change Management Team on an 18th month fixed term contract.
You’ll work on innovative development projects in CRM, Contract Management, Billing and Trading, interface between Sales and IT and network our European Sales locations with each other.
This is a great opportunity to make a real impact and help our Sales team become even more successful!
What you will do:
- Successfully implement projects/programmes in terms of time, quality, and budget in the sales area
- Prepare project planning documentation and have responsibility for project monitoring and status reporting
- Act as central contact person in all matters relating to the projects
- Ensure close cooperation with other departments within the Sales Development and other sales and IT functions
- Provide regular, accurate reports to the Head of Project & Change
What you will bring:
- Proven track record in agile project management
- Strong project management skills, including workshops
- Strong organisational, planning and time management skills with the ability to prioritise multiple tasks and work to challenging deadlines
- Excellent analytical and problem-solving skills
- Exceptional communication and interpersonal skills and the ability to work collaboratively in an international context
- Enthusiasm and commitment to delivering exceptional results
- Agile mind set with a focus on continuous improvement
- Confident working with Jira, Confluence, MS Projects, MS Office
- Fluent Business English (verbal and written)
- Business Administration/Informatics/Sales qualification, or equivalent experience
The successful applicant will be appointed on a six month fixed term contract.
About us:
As integrated midstream energy company headquartered in Berlin, SEFE Securing Energy for Europe ensures the security of energy supply in Germany and Europe and drives the green energy transformation. SEFE is active in trading & portfolio management, sales, transportation, and storage of energy and has its strongest presence in Germany and the UK. SEFE employs around 1,500 people and supplies over 50,000 customers, in particular industrial customers, and municipal utilities in Germany and seven other European markets. With a sales volume of around 200 TWh of power and gas, SEFE plays a central role in the stability of the energy supply in Germany and Europe. SEFE is owned by the Federal Government of Germany.
Our benefits:
We’re committed to creating an inclusive environment that embraces diversity and fosters the development of knowledge, skills, and experience. Whatever your role, you’ll find an open, welcoming atmosphere that empowers you, and recognises your contribution.
In return we offer a competitive remuneration package supported by a comprehensive, and broad reaching benefits package.
Join SEFE and help us secure gas supply across Europe and shape a better, more sustainable tomorrow.
