Customer Service Advisor (m/f/d)
#Job Number : SEFEGR00503
Posted on 21/04/2024
Operations
Manchester
Permanent
We are looking for an experienced Customer Service Advisor to join our Operations team in Manchester
LEARN MORECommercial Sales Administrator (m/f/d)
#Job number :SEFEGR00473
IN SHORT
The Commercial Sales Administrator will play a crucial role in supporting the UK sales department to achieve its business targets. This position involves collaborating with teams across the commercial business to provide a customer-centric, cost-effective service to our customers and brokers.
WHAT YOU WILL DO
- Enter quotation data into internal IT and pricing systems ready for sales teams to be able to use
- Imputing data with a high attention to detail ensuring you are always championing data quality in our systems
- Work directly with sales account managers to support relationships
- Build weekly reports on both quotation and pricing data
WHAT YOU WILL BRING
- Commercial sales appetite
- Decisive: ability to make informed decisions, take action and being diligent, dependable and positive
- Commercial solutions oriented: excellent understanding of the need to provide business solutions to drive commercial activities, whilst considering and understanding risk.
- exposure to the business and achieving targets.
- Strong organisational skills.
- Excellent attention to detail and a high level of accuracy in all areas of work.
- Identify and solve problems to create value to share
- Flexible approach to work, with a willingness to be involved in other areas of the business as required.
- Behaves in a way that is aligned with the company’s values and culture
- Enjoys the dynamics of team working, knowing when to ask for help or offer support to colleagues
- Has a “can do attitude” in delivering the agreed solution and in delighting customers
ABOUT US
Securing Energy for Europe – it’s a simple statement, with a bold ambition. SEFE is not just our name, but also encompasses everything that drives us. To accomplish this, we’re taking immediate action to secure gas supply – but also looking forward, to explore our role in the European energy transformation and how we can contribute to a stable and sustainable future.
As an integrated midstream energy company headquartered in Berlin, SEFE Securing Energy for Europe ensures the security of energy supply in Europe and drives the green energy transformation. SEFE is active in trading & portfolio management, sales, transportation, and storage of energy, and has its strongest presence in Germany and the UK. SEFE employs around 1,500 people and supplies over 50,000 customers in various European markets, from small businesses to municipal utilities, regional gas suppliers, industrial companies, power plants and multinational organisations. With a sales volume of around 200 TWh of power and gas, SEFE plays a central role in the stability of the energy supply in Europe. SEFE is owned by the Federal Government of Germany.
Our international teams work across locations in Europe, Asia, and North America. We’re passionate about energy and the important role it can play in shaping a better future.
OUR OFFER TO YOU
We’re committed to creating an inclusive environment that embraces diversity and fosters the development of knowledge, skills, and experience. Whatever your role, you’ll find an open, welcoming atmosphere that empowers you, and recognises your contribution.
In return we offer a competitive remuneration package supported by a comprehensive, and broad reaching benefits package which includes.
- non-contributory pension
- bonus earning potential
- 25 days holiday plus bank holidays and volunteering days
- buy / sell holidays
- life assurance
- medical and dental insurance
- a wide range of optional flexible benefits
We are committed to supporting your career growth with opportunities to develop both your knowledge and experience through a blended approach to learning.
Join SEFE and help us secure gas supply across Europe and shape a better, more sustainable tomorrow.
