Customer Service Advisor (m/f/d)
#Job Number : SEFEGR00503
Posted on 18/05/2024
Operations
Manchester
Permanent
We are looking for an experienced Customer Service Advisor to join our Operations team in Manchester
LEARN MORECloud Engineer
#Job number :SEFEGR00102
IN SHORT
We are looking for an experienced Cloud Engineer to join our team and support the management and development of our cloud infrastructure.
WHAT WILL YOU DO
The key accountabilities for this role include:
- You will be responsible for all technical tasks regarding development and maintenance of cloud-based technical services
- This includes design, consulting, and maintenance of technical cloud infrastructure to support application landscape / enterprise architecture
- Support the management of the cloud infrastructure, with special attention to cloud/cyber security
- Collaborate with Group IT counterparties to develop best-in-class cloud infrastructure in line with Group standards and policies
- Support projects from a cloud architecture perspective, developing and implementing infrastructure and architecture standards
- Plan, design, and size technical cloud-based services
- Support change management from an infrastructure perspective, and support with cloud service installations, specification, testing and service transition
- Monitor and recommend alternative technologies
- Assess suitability of technologies and architectures and analyse technical system requirements
- Understand non-functional requirements and consult on technical fulfilment options
WHAT WILL YOU BRING
- Strong communication skills
- Fluent English spoken and written
- Proven track record of working collaboratively
- Solid experience working in IT operations with the ability to evaluate the impact of changes to systems and environments
- Comprehensive knowledge and understanding of the IT architecture landscape and interaction of different applications
- Significant knowledge in test management, change management, incident, and problem management
- Expertise in Cloud integration possibilities and containerization (Docker, Kubernetes)
Technical skills include:
- Cloud Platforms: AWS, Azure, or Google Cloud Platform
- Containerization: Docker, Kubernetes
- Networking: Understanding of cloud networking concepts, VPNs, VPCs, and routing
- Security: Implementation of security best practices in cloud environments
- Database Services: Experience with cloud-based databases such as RDS, Azure SQL Database, or Cloud SQL
- Logging and Monitoring: Familiarity with tools like CloudWatch, Azure Monitor, or Stackdriver
- CI/CD: Knowledge of continuous integration and continuous deployment using tools like Jenkins, GitLab CI, or Azure DevOps
- Degree level qualification in Information Technologies or equivalent professional experience
ABOUT US
As an integrated midstream energy company headquartered in Berlin, SEFE Securing Energy for Europe ensures the security of energy supply in Germany and Europe and drives the green energy transformation. SEFE is active in trading & portfolio management, sales, transportation, and storage of energy and has its strongest presence in Germany and the UK. SEFE employs around 1,500 people and supplies over 50,000 customers, in particular industrial customers, and municipal utilities in Germany and seven other European markets. With a sales volume of around 200 TWh of power and gas, SEFE plays a central role in the stability of the energy supply in Germany and Europe. SEFE is owned by the Federal Government of Germany.
OUR BENEFITS
We’re committed to creating an inclusive environment that embraces diversity and fosters the development of knowledge, skills and experience. Whatever your role, you’ll find an open, welcoming atmosphere that empowers you, and recognises your contribution. We offer a competitive starting salary supported by a comprehensive, and broad reaching benefits package.
